Casino / Mobile
tj33pe collects and processes your account data only for purposes directly connected to running your session, verifying your wallet and delivering support. This policy explains what we collect, why we collect it, and what choices you have — access and eligibility depend on your local law and the eligible regions we serve.
When you open an account on tj33pe, we collect the details you submit during registration — your name, contact address and login credentials. When you connect a payment method such as Nagad or Bank Transfer, we record the transaction reference and the wallet identifier you provide; we do not store full card or bank credentials on our servers. We also collect session data: device type, browser version, pages visited and session duration. This helps us keep your lobby state consistent whether you continue on a phone or switch to a desktop browser mid-session. We use cookies and similar technologies to hold your login state and remember your preferred game category — you can adjust cookie permissions through your browser settings. Where local law in Bangladesh or the eligible region requires additional verification, we may request identity documentation; the specific fields and verification steps are shown inside your account area. We retain your personal data only for as long as your account remains active or as required by the applicable legal framework. Closing your account triggers a data-review process; details of the retention period are available when you submit a deletion request through our support route.
When you link a Nagad wallet, we store only the transaction reference number and wallet ID you submit. No full wallet PIN or authentication token is held on our side.
For Bank Transfer transactions, we keep the bank reference and account name as submitted. These are stored to match incoming transfers to your account wallet and are not shared with third-party marketers.
Session logs record the device, browser and access time of each login. These are used for account security checks and to restore your lobby position across devices.
Where local law or our verification process requires it, identity documents are stored in an encrypted environment. The retention period and deletion path are explained in your account settings area.
This policy covers the data we process directly through the tj33pe platform. It does not extend to third-party services you reach from our lobby — for example, payment gateways, game studio environments or external verification providers each operate under their own data terms. Understanding the boundary matters: when you load a live dealer table from one of our game studios or initiate a Nagad transfer through a third-party gateway, the data handled inside that external service is governed by that provider's policy, not ours. We link to or describe those services in the relevant lobby area, but we cannot make commitments on their behalf.
Login credentials, session tokens and device records created when you access your tj33pe account fall fully within this policy. We control how this data is stored, who can see it and how long it is kept.
Payment references connected to Nagad deposits or Bank Transfer activity are covered here. We hold only the reference identifiers; the payment gateway that processes the actual transaction operates under its own terms.
Pages you visit, game categories you open and lobby navigation events are recorded in our session logs. This data stays within the scope of this policy and is used for account continuity and support.
Game studio environments, external KYC providers and payment processor dashboards are outside this policy's scope. When you interact with those services directly, their own privacy terms apply — we will always tell you when a link leaves our platform.
You have several practical actions available to you under this policy, and we've built the account area to make them accessible without needing to contact support for every step. Start by opening the account settings page — your profile fields, linked wallet identifiers and contact details are all editable there. If you spot an entry that looks incorrect, update it directly and save; the change applies to your account record immediately. For data that you cannot edit yourself — such as historical transaction references or session logs — raise a query through our published support route and we will confirm what is held and walk through the correction process with you. Deletion requests follow a structured path: submit the request via support, and we will confirm the scope of data covered, any retention obligations that apply under local law, and the expected timeline for completion. Availability of these actions depends on your local law and the eligible region governing your account.
Open account settings to see the personal details, linked wallet IDs and contact information we hold. Everything visible there is what we currently have on file for your session.
Edit your name, contact address or linked wallet reference directly in the account settings fields. Save the update and it takes effect on your account record without a support ticket.
For records you cannot edit yourself — transaction logs, session history or identity documents — contact support through the published route. We will confirm what data is held and explain the correction or access steps.
Submit a deletion request via our support channel. We will outline what data is covered, any retention obligations under applicable local law, and confirm the process before any deletion is actioned.
If you have a question about how your data is handled, how to exercise a right under this policy, or how a specific transaction reference appears in our records, use one of the published contact routes below. We handle privacy queries through the same support channels as account and wallet questions — no separate form is needed. State clearly that your query is about personal data or this policy, and include your account identifier so we can locate your record without delay.
Open the chat widget from any page while logged into your account. State that your query relates to your personal data or privacy policy. Our support team will confirm receipt and handle the request through the same channel.
Send your privacy or data query to the support email address published in the Contact section of the site. Include your account username and a short description of the data question so we can route it correctly.
The help centre inside your logged-in account area contains published articles on data access, wallet records and account deletion steps. Check there first — many common privacy questions have a step-by-step answer already published.
We take a structured approach to the data we hold — limiting collection to what is operationally necessary, storing it in an encrypted environment and controlling which internal functions can access which categories of record. Cookies on the tj33pe platform serve a specific function: session persistence, lobby state and login authentication. Analytics cookies that measure page interaction are kept separate from account-identity cookies, and you can manage non-essential cookies through your browser. For payment-related data connected to Nagad transfers or Bank Transfer sessions, access is restricted to the account and finance functions that need it to match and confirm your transactions. We do not sell your data to third-party advertisers. Any change to this policy is communicated through a notice in your account area before it takes effect.
Personal details and payment references are stored in an encrypted environment. Access within our system is role-restricted so only the functions that need a record to process your account can retrieve it.
Session and authentication cookies are essential and always active. Non-essential analytics cookies can be adjusted through your browser settings at any time — this does not affect your lobby access or account state.
We keep your data for as long as your account is active or as required by the applicable legal framework in your eligible region. Once an account closure and retention period are complete, data is deleted or anonymised.
When this privacy policy changes, a notice appears in your account area before the new version takes effect. You can review the updated terms and contact support if any section raises a question for your specific account.
The questions below cover the data rights and policy details that come up most often. If your question is not answered here, use the support route in the Contact section of your account area.
We collect your registration details — name, contact address and login credentials — along with device and session data generated during your visits. If you link a Nagad wallet or use Bank Transfer, we also record the transaction reference and wallet identifier you submit.
Yes. Open account settings to view the profile fields and wallet identifiers we hold. For session logs and transaction records not visible there, submit a data access request through our support channel and we will confirm what is on file.
Profile fields like your name, contact address and linked wallet ID are editable directly in account settings — update and save. For records you cannot edit yourself, such as historical transaction logs, contact support and we will handle the correction.
We do not sell your data to advertisers. Data may pass to payment gateways when you initiate a Nagad or Bank Transfer transaction, and to identity verification providers where local law requires it. Those services operate under their own policies, which we identify in the relevant account section.
We keep data for as long as your account is active or as required by the applicable legal framework for your eligible region. When you request account closure, we confirm the retention period that applies and the timeline for deletion or anonymisation.
Yes. Submit a deletion request through our published support route. We will outline which data can be deleted immediately, what must be retained under local law and how long the process takes before confirming any deletion is actioned.
This policy covers data we process on the tj33pe platform. When you load a game from studios such as Pragmatic Play or Microgaming, the game environment is served by that studio and subject to its own data terms — not ours. We note this in the relevant lobby area.